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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of antonio alaniz

antonio alaniz

November 15, 2024

5  out of  5
rating by antonio alaniz
"Didn’t know having insurance with Jackie’s team would be this fun. Thank you all for making it easy and fun."
We responded:
"Thank you for taking the time to give us a 5-star rating! We’re so glad to have you with our office and look forward to seeing you again soon!!! 😊"
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Paula Calame

November 12, 2024

5  out of  5
rating by Paula Calame
"Jackie Halpin-Osteen’s office deserves 10 stars!! They have assisted the navigation of having teen drivers in the house and all the fender benders. (None our fault :🙂) Debbie is the absolute best! She follows up on every situation and makes sure all issues are resolved. I also appreciate how they ensure you get the best deal possible - informing me of every possible discount. They go above and beyond with their customer service!!! Thank you for always being just a phone call away!!"
We responded:
"Thank you so much for the 5-star rating and kind words, Paula. Debbie truly is a blessing to have in our office and I am so glad she has been there to help you with your insurance needs. We appreciate you and your continued business. "
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Brad Johnson

September 9, 2024

5  out of  5
rating by Brad Johnson
"We met Jackie in 1985, and we are still with her, what a great lady with a great personality and infectious laugh and the team she has put together is outstanding."
We responded:
"Thank you so much for the kind words, Brad. We are truly thankful for you and your family's continued business, and we look forward to working with you for many years to come. "
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Pat Morton

August 16, 2024

5  out of  5
rating by Pat Morton
"Jackie and Debbie are great! Debbie has helped me alot since my accident I appreciate her so much! Great People, if there was a ten rate I would give it!"
We responded:
"Thank you so much for the 5-star review, Pat! We truly appreciate you. "
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AUBREY MARTIN

August 2, 2024

5  out of  5
rating by AUBREY MARTIN
"Jackie and her staff were so welcoming when I had a really poor experience with a different agent in town who really dropped the ball, left us drastically underinsured, and was non-communicative. All the ladies at Jackie's office were immediately helpful and within a week, I had answers and next steps to correct the problems. Alicia is great! Highly recommend this agency!!"
We responded:
"Thank you for the 5-Star review, Aubrey! We appreciate you taking the time to give us a review. We are so happy to have you with our agency. ❤"
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Tori Hearts

July 26, 2024

5  out of  5
rating by Tori Hearts
"I am absolutely satisfied with the customer service my family and I receive here! They’re both friendly and knowledgeable! I can see they have a great team environment by how they engage with one another. That in itself says a lot. I work in customer service so I value when I see effort! 10/10 recommend 👍🏻"
We responded:
"Thank you so much for the 5-star review! We truly appreciate your kind words. "
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ONEshot-Plasma

July 25, 2024

5  out of  5
rating by ONEshot-Plasma
"Jackie and her staff are incredible. They truly make State Farm feel like a good neighbor that you can count on. I came for the good rates but have stuck around thanks to the service."
We responded:
"Thank you so much for the 5-star review. We appreciate you taking the time to leave us a review. ❤"
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PAM DAWSON

June 21, 2024

5  out of  5
rating by PAM DAWSON
"I have been a client of Jackie Halpin-Olsteen for 35 years. I absolutely love Jackie and her entire staff. They always know me by name and have never failed to assist me whenever I needed them. Wonderful service and wonderful friends!!"
We responded:
"Thank you so much for the 5-star review. It has been our pleasure to be here for you. You are the best!"
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Maddie T

April 27, 2024

5  out of  5
rating by Maddie T
"I’ve been a customer here for 20 years and they will continue to have my support! Great customer service, communication and they work with you when setting up a new policy to find the price that is affordable to you while also giving you the best protection!"
We responded:
"Thank you, Maddie, for the 5-Star review. We appreciate you taking the time to give us a review. You are the best!!!"
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Fabiana Galvao

April 22, 2024

5  out of  5
rating by Fabiana Galvao
"Debbie is always available and prompt to help. Professional and caring. The Vidals"
We responded:
"Thank you very much for the 5-star review! We appreciate you taking the time to share your experience and yes, Debbie is the BEST!!!❤❤❤❤"
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Michael Vidal

March 22, 2024

5  out of  5
rating by Michael Vidal
"I’ve been with Jackie Halpin-Osteen office for over 30 years they are always friendly and helpful. I don’t have to call them often but anytime I do they remember me right away. I have my home and auto with them and they are great to work with! Debbie E is the best!"
We responded:
"Thank you so much for the 5-Star review, Michael. It is always a pleasure speaking to you. We just love you and your family. We are honored to be here for you. Debbie really is the best! ❤"
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Marsha B Shiffman

March 19, 2024

5  out of  5
rating by Marsha B Shiffman
"they are great!!!!!!!!!!!! looking out for your best intrests been with them 28 years"
We responded:
"Thank you for the 5-Star review! We appreciate you so much Marsha. ❤"
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Nelda Davis

March 6, 2024

5  out of  5
rating by Nelda Davis
"Not only do I have my car insurance with Jackie Halpin-Osteen State Farm but also my home insurance. Alisha Powers has been my go to person in the office for several years. Because of Alisha’s expertise, knowledge and professional courtesy — she has provided the very best coverage for my car and my home. Alisha always goes the second mile to be sure I understand the coverage & that it coordinates well with my HOA insurance. The entire staff is friendly, courteous and helpful … no matter if it is communicating by phone, email, text or in person. If you are looking for an honest, dependable, professional insurance agency that listen to what your needs are & then personalizes your insurance to meet those needs … Jackie Halpin Osteen State Farm is the insurance company for you. Nelda Davis"
We responded:
"Thank you so much for the kind words, Nelda. We appreciate you so much and appreciate you taking the time to give us a 5-star review. We love Alisha and I'm glad she has been there for you and all your insurance needs. ❤"
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Clint B.

March 5, 2024

5  out of  5
rating by Clint B.
"Thank you, and your team of pros. The service you provide is outstanding. Jackie, you guys do it right."
We responded:
"Thank you so much for the 5-Star review. We are thrilled to hear that you have had such a positive experience with our office. We appreciate you!!!"
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Mary Krell

March 4, 2024

5  out of  5
rating by Mary Krell
"Debbie was a great help with the questions I had on my policy."
We responded:
"Thank you so much for the 5-Star review Mary. We appreciate you taking the time to tell us how we are doing. We just love Debbie! I'm glad she was able to help. "
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Wes Roberson

February 10, 2024

5  out of  5
rating by Wes Roberson
"I have been with Jackie Halpin-Osteen for many years. I have not even thought of leaving. This office is just amazing. The staff is just awesome and very supportive. Would highly recommend to anyone seeking a new agent."
We responded:
"Thank you so much for the kind words, Wes. We truly appreciate you and your continued business. "
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A L Barragan

September 11, 2023

5  out of  5
rating by A L Barragan
"Best Insurance Agent I ever had, not to mention her staff. If I come back to the US and buy a car or a home, by all means she will be the one."
We responded:
"Thank you so much for the five-star review, Lucy. We wish you all our best! "
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Bito Irie

September 11, 2023

5  out of  5
rating by Bito Irie
"I have been with Jackie's Office for about 30 years. I think she is the best Insurance Agent I have ever worked with. She is very approachable, caring, knowledgeable, and just great to have as my insurance agent. It must also be noted that she has a GREAT Team. They always have time to listen and act in the benefits of their customers. Debbie has always been very attentive to my insurance concerns and needs when I need help from Jackie's Office. They are just GREAT, and hat is all I can say. Thank you Jackie and Team for your help over the years."
We responded:
"Thank you so very much for the kind words and the 5-star review, Bito. We Truly appreciate you and look forward to many great years to come!!! "
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ALISHA POWERS

August 20, 2023

5  out of  5
rating by ALISHA POWERS
"We have the best representatives you could ask for. We work hard for every client, and we have a great time there. Please stop by, call, or text us for all your insurance needs."
We responded:
"Thank you for the review! "
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Martha Hand

August 16, 2023

5  out of  5
rating by Martha Hand
"Having a familiar insurance agent in town to reach out to or visit when you have a claim or questions about your policies is so much better than dealing with a stranger over the phone or online. After so many years with Jackie and her employees, they are like family to me. I highly recommend Jackie Halpin-Osteen’s State Farm Agency when you need an agent who is in your corner."
We responded:
"Awe, how sweet!!! We always think fondly of you too!! I hope 2023 has been a wonderful year for you!! Much Love! - Jackie"
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Tracy Most

August 16, 2023

5  out of  5
rating by Tracy Most
"I called on Tuesday, August 15, 2023; at 4:45 pm. Margie answered the and I was a new State Farm agent by 5 pm. Margie called this morning and took care of my rental insurance policy. I cannot say enough good things about Margie and the Jacki Halpin-Osteen agency."
We responded:
"Thank you so much for the 5-Star review Tracy!!! Margie really is the best. I am so glad we were able to help you so quickly. We look forward to working with you. "
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Daylon Jewitt

July 26, 2023

5  out of  5
rating by Daylon Jewitt
"Alisha was sooo helpful and nice after I explained my situation with another insurance company. She also saved me a lot of money! 10/10 definitely recommend."
We responded:
"Thank you so much for the Five-star review, Daylon. We LOVE Alisha and I'm so glad she was able to help save you some money! We look forward to working with you for all your insurance needs. "
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Melanie Lemus

June 23, 2023

5  out of  5
rating by Melanie Lemus
"Best help ever!"
We responded:
"Thank you so much for the five-star review Melanie. We know your time is valuable, so we truly appreciate you taking the time to give us a review. We look forward to working with you. Please let us know if you need anything at all!"
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jessi mason

June 21, 2023

5  out of  5
rating by jessi mason
"Excellent customer service ! Margie is the best 😊"
We responded:
"Thank you so very much for the Five-star rating Jessi. Margie really is the best! We are so lucky to have her with us. We look forward to helping you with all your insurance needs. "
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Doreen Krodel

May 10, 2023

5  out of  5
rating by Doreen Krodel
"The customer service at this location is top notch! They make things as easy as possible for you and are a pleasure to work with."
We responded:
"Thank you so very much Doreen. We appreciate you taking the time to give us a review. "