State Farm® Insurance Agent Jackie Halpin-Osteen

"I had zero problems with filing a claim for storm damage to my roof; the ladies in Jackie's office are the best. My claim was addressed swiftly, with courtesy and professionalism and I am completely satisfied with State Farm, my adjuster, and my agent. Thank you, all."

"They were always helpful and friendly to me."

"Alisha and Margie have great customer service. Whenever I call and have questions about my policy, they are there to help! Jackie takes care of her clients, like they are her family. Great office!!"

"Very quick at responding and very professional Margie is the best!"

"Highly recommend! I've been a client of Jackie Halpin's for about 12 years now with car and renters insurance. They have the best customer service I have ever experienced. I've been in a few fender benders and every time they have called me to ask me how I was doing as a person and then on top of that, they take care of everything car related and make it as painless as possible. Margie is always on top of it and super friendly. I couldn't ask for a better agent and friendly staff. They are the reason why I have stuck with them over the years!!"

"Helpful and quite understanding"

"Jackie’s office is the best! I’ve been a customer for 20 years. Every experience with the m had been excellent!! Margie helped us with questions and updates on our life insurance. Highly recommend this company!!!"

"Omg Margie is a LIFESAVER!!! I called last minute because of work and she really came through for me! Her upbeat personality and reassuring voice helped me through something I thought would be super stressful! I am so excited to be working with this office thank you so happy!!"

"We have been more than happy with Jackie and her office. They're always extremely helpful and responsive. We had to file a claim for the first time in decades and they were incredibly helpful."

"I am very impressed with the timely manner that my roof was inspected for the hail damage and issuing me a check and estimate. We have had State Farm as our insurance carrier for 45 years and will always use them for any problem we have."

"I looove this agency! I have been a customer for over 20 years. I can call with questions and receive immediate responses and resolve. Hailey has been the bomb.com. Thanks to everyone there."

"I've became a client of Jackie Halpin State Farm in 1991 when I moved to TX. She and her organization have always been there for me. I know they don't have the least expensive rates, but they do IMHO they have competitive rates and the best service. They call or email me when anything is changing on my policies (yes I have home, auto, business) and offer me options to save if they are any. I highly recommend Jackie and her team. They put the CS in Customer Service."

"The staff is amazing and always there to help with any questions that I may have. I enjoy talking with the staff and I know that they will always take care of me. They are the BEST!"

"Such Polite, Friendly & Professional service from the team at JH-O !! They are very helpful with providing options for auto insurance + bundling for additional savings. They also take the time to give you exact pricing."

"Great staff. Very friendly and accommodating."

"Nice professional office, Jackie and her team are courteous, professional and quick to help respond to any concerns."

"Made process extremely easy"

"Always helpful and quickly answers any questions i have"

"Switched from a Louisiana agent to Mrs. Jackie’s office and they helped save me a ton of money. Margie has been extremely helpful and easy to work with and is always so pleasant!"

"Margie Pena is outstanding! She responds in a timely manner, takes the time to understand our needs, explains things very well, and an overall joy to work with! It should be called Margie Pena State Farm! :)"

"Didn’t know having insurance with Jackie’s team would be this fun. Thank you all for making it easy and fun."

"Jackie Halpin-Osteen’s office deserves 10 stars!! They have assisted the navigation of having teen drivers in the house and all the fender benders. (None our fault :🙂) Debbie is the absolute best! She follows up on every situation and makes sure all issues are resolved. I also appreciate how they ensure you get the best deal possible - informing me of every possible discount. They go above and beyond with their customer service!!! Thank you for always being just a phone call away!!"

"We met Jackie in 1985, and we are still with her, what a great lady with a great personality and infectious laugh and the team she has put together is outstanding."

"Jackie and Debbie are great! Debbie has helped me alot since my accident I appreciate her so much! Great People, if there was a ten rate I would give it!"

"Jackie and her staff were so welcoming when I had a really poor experience with a different agent in town who really dropped the ball, left us drastically underinsured, and was non-communicative. All the ladies at Jackie's office were immediately helpful and within a week, I had answers and next steps to correct the problems. Alicia is great! Highly recommend this agency!!"